Intex has established itself as a trusted brand for electronics and home appliances, from LED TVs and smartphones to air conditioners and power banks. While Intex products are known for durability and reliability, no appliance or gadget is immune to technical issues. That’s where the product warranty becomes crucial.

Many users ask, “How do I claim warranty for my Intex device?” Whether it’s a smartphone that won’t power on or a television with display issues, this guide will walk you through the step-by-step process of claiming a warranty at an authorized Intex Service Center, ensuring a smooth and hassle-free experience.

Understanding Intex Warranty

Intex products come with a limited manufacturer’s warranty covering defects in materials and workmanship. Warranty periods vary depending on the type of product:

• Smartphones and accessories: 1 year
• LED TVs and home appliances: 1 year, with some parts like power supplies covered for extended durations
• Other electronics: As specified in the warranty card or invoice

What’s Covered Under Warranty

• Manufacturing defects and faulty components
• Display or sound malfunctions not caused by misuse
• Power or motherboard failures
• Software malfunctions not caused by unauthorized updates

What’s Not Covered

• Accidental or physical damage
• Improper installation or user mishandling
• Voltage fluctuations or power surges
• Unauthorized repairs or third-party service
• Consumable parts like batteries, cables, or bulbs

Understanding the scope of coverage helps avoid unnecessary delays during your warranty claim.

Step-by-Step Guide to Claim Warranty for Intex Products

Filing a warranty claim for your Intex product is straightforward if you follow these steps:

Step 1: Locate an Authorized Intex Service Center

Your first step is to locate a certified Intex Service Center near you. Authorized centers are approved by Intex to provide warranty repairs using genuine parts and trained technicians.

Avoid local repair shops, as repairs done there can void your warranty.

Step 2: Gather the Required Documents

Before contacting the service center, make sure you have:

• Original purchase invoice or bill
• Warranty card (if provided)
• Product serial number and model details
• A clear description of the issue

Having these documents ready ensures a faster verification process.

Step 3: Register a Service Request

You can register your warranty request by:

• Visiting the nearest service center in person
• Calling Intex customer support to log your complaint

Once registered, you will receive a Service Request Number (SRN) to track your claim. Make sure to provide detailed information about the problem to help the technician identify the cause quickly.

Step 4: Inspection and Verification

A technician will either visit your location (for larger devices) or request you to bring the product to the service center. The technician will inspect the device to confirm whether the issue is covered under warranty.

Step 5: Repair or Replacement

After verification, one of the following will happen:

• Free Repair: Minor issues will be repaired at no cost.
• Component Replacement: Faulty parts will be replaced using genuine Intex components.
• Full Replacement: If the device is irreparable, a replacement may be provided according to Intex’s warranty policy.

If the product is out of warranty, the service center will provide an estimate for paid repairs.

Why Choose an Authorized Intex Service Center?

Using an authorized Intex Service Center ensures reliable repairs and protects your warranty. Benefits include:

• Trained Technicians: Repairs are handled by experts familiar with Intex products.
• Genuine Parts: Only original Intex components are used, ensuring durability.
• Warranty Protection: Unauthorized repairs can void your warranty.
• Quality Assurance: Each repair undergoes testing before returning the product.
• Transparent Pricing: You will receive a clear estimate before any paid repairs.

Choosing an authorized service center guarantees long-lasting repairs and full warranty support.

Repair Timelines for Intex Products

The repair time depends on the complexity of the issue and availability of parts:

Repair times can vary depending on part availability and product type.

Checking Your Warranty Status

To verify whether your product is under warranty:

1. Check your invoice and warranty card for coverage details.
2. Use the product’s serial number to confirm warranty validity with customer support.
3. Keep digital copies of your documents for easy reference.

Proper documentation ensures that your warranty claim is processed smoothly.

Tips to Expedite Warranty Claims

To ensure your warranty claim is handled quickly:

1. Register your product immediately after purchase.
2. Provide clear and detailed information about the issue.
3. Keep your invoice and warranty card accessible.
4. Avoid DIY repairs or unauthorized attempts to fix the device.
5. Follow up regularly with the service center using your SRN.

These steps help streamline the process and reduce delays.

Common Intex Products Covered Under Warranty

Always confirm the warranty duration and coverage for your specific product model.

Out-of-Warranty Repairs

Even if your product is no longer under warranty, authorized Intex Service Centers can still provide repairs. Paid repairs include:

• Genuine replacement parts
• Professional technician support
• Official service receipt for transparency

Choosing an authorized center ensures your device continues to perform reliably even after the warranty period.

Troubleshooting Before Filing a Warranty Claim

Before filing a claim, try these simple checks:

• Ensure the product is properly powered and connected.
• Restart or reset the device if applicable.
• Check for loose connections or peripheral issues.
• Refer to the user manual for basic troubleshooting.

If the issue persists, contacting the service center is the next step.

Conclusion

Claiming your warranty for an Intex product is straightforward if you follow the right procedure. Always use an authorized Intex Service Center to ensure genuine parts, expert service, and complete warranty protection.

For reliable repair services, fast turnaround, and professional handling of warranty claims, you can trust Dial Service Centre. Our team provides top-quality support to keep your appliances and electronics functioning optimally.

Frequently Asked Questions (FAQ)

Q1: How can I claim a warranty for my Intex product?
You can register a claim at an authorized service center or through customer support with your invoice and warranty information.

Q2: What documents are required for a warranty claim?
You’ll need the purchase invoice, warranty card, and product serial number.

Q3: How long does it take to repair an Intex product under warranty?
Depending on the issue, it typically takes 1–10 days.

Q4: Will I be charged if my product is under warranty?
No. Repairs and replacements are free if the issue is covered under the warranty.

Q5: Can I get paid repairs after warranty expiration?
Yes. Authorized service centers provide paid repairs using genuine parts even after the warranty period.

Q6: What voids my Intex warranty?
Unauthorized repairs, physical damage, misuse, or tampering can void your warranty.

Q7: Are genuine parts used in repairs?
Yes, authorized centers use only original Intex components to maintain performance and reliability.

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